Kavedi Docs
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Using Kavedi

Your Inbox

Everything handed to you, with the conversation that led to it and why.

Working through it#

  • Handle in WhatsApp opens their chat on your phone. Reply there, as you always have.
  • Done when it’s sorted. Undo if you pressed it by mistake.
  • Request payment sends a payment link when Stripe or Paystack is connected.
  • + adds anyone who has messaged you, to keep them at hand.

Quiet after a handover#

While someone is waiting in your Inbox, agents that answer anything leave them alone, whatever they send, for 12 hours or until you press Done. Agents on exact words still answer.

Change the time in Settings, AI replies, Quiet after a handover: from an hour to a week, or until you press Done.

Agents reply or Only you reply#

Set on each person. Only you reply means no agent ever answers them.

When you reply yourself#

Anything you send in a chat, from your phone or anywhere else (text, a voice note, a photo, a sticker, even a reaction), tells agents you’re there. Agents that answer anything stay quiet for your Pause after you reply time.