Kavedi Teach Kavedi
Everything agents say comes from what you teach them in Knowledge.
The teach box#
Type or say it the way you would to a new member of staff: “A cut is $40. Braids start at $120. We’re closed on Sundays.” Kavedi turns it into answers, each with the question people ask and other ways they ask it, sorted into topics.
If something disagrees with an answer you already have, it asks which one to keep. Saved answers have Undo.
Upload a file#
A price list, flyer, timetable, PDF, Word document or a photo of a menu. Kavedi reads it into answers for you to check before anything is saved. The file itself isn’t kept.
Questions it couldn’t answer#
These are listed at the top of Knowledge. Answer one and the answer is sent to everyone who asked, as a reply to what they asked.
Word for word#
Mark an answer as word for word and it’s sent exactly as you wrote it, with names filled in. Otherwise agents use your answer in their own words.
Fill in About you in Settings. Your name, what you do, address, phone and website go with every answer, so “where are you?” is always right.